Comment Neelie (Kroes)

Making speeches talk

Comment Neelie
[...] I don't want a country-by-country approach fragmenting the Single Market; and I don’t want today's legal vacuum either. I want the EU to use the most effective tools at its disposal. National regulators already have the powers; I want to give them strong new guidelines. More transparency, and easier switching of providers, can give consumers genuine choices and real power. But I am also aware of the limits of switching, and my thinking has adapted accordingly: in my view, for choice to be real, every ISP should offer an accessible Internet service without application restrictions. I want the telecoms sector to evolve, so operators don't restrict choice: but in fact have an incentive to increase it - through innovative added value services. For that very reason, we need to be very careful about the risk of closing off innovative service offerings.