Comment Neelie (Kroes)

[...] You know my philosophy: the best way to deliver an open internet is through competitive markets. But for competition to work properly, customers need to make informed choices, and to know exactly what service they are getting. And they need to be able to switch operators easily and quickly. New telecoms rules that came into force last May specifically require operators to be transparent about the services they offer and that customers can switch phone operators within one working day while keeping the same number.